WHMCS for Windows - Revision history

SarahK at 19:40, 11 May 2022

2022-05-11T19:40:28Z

SarahK at 19:28, 18 January 2022

2022-01-18T19:28:01Z

SarahK at 21:00, 14 October 2021

2021-10-14T21:00:48Z

SarahK at 20:58, 14 October 2021

2021-10-14T20:58:48Z

SarahK at 15:29, 28 September 2021

2021-09-28T15:29:35Z

John at 13:28, 10 January 2017

2017-01-10T13:28:01Z

John: /* License required */

2016-06-07T13:12:04Z

‎License required

Chance at 17:21, 26 January 2016

2016-01-26T17:21:39Z

John: /* Setup Instructions */

2015-11-24T15:06:59Z

‎Setup Instructions

Matt: /* Setup Instructions */

2015-11-12T17:49:34Z

‎Setup Instructions

@@ Line 13: / Line 13: @@
 #You need to ensure you have a valid WHMCS for Windows license for your WHMCS installation.
-#Once you've ordered and paid, the addon will be instantly activated and you'll just need to perform a local key update by going to '''Help > License Information > Force License Update''' inside your WHMCS installation to have it take effect.
+#Once you've ordered and paid, the addon will be instantly activated and you'll just need to perform a local key update by going to '''Help > [[License Information]] > Force License Update''' inside your WHMCS installation to have it take effect.
 #Download WHMCS for Windows from the [https://www.microsoft.com/en-us/store/apps/whmcs/9wzdncrdgsvt Windows Store]
 #[[File:WHMCSforWindows1.png|thumb|Site Setup]]Locate and open WHMCS for Windows on your device.

@@ Line 19: / Line 19: @@
 #Enter the desired site name. This is purely for your own reference within the app.
 #Enter your admin login credentials. This is the same username and password you use to log in to the Admin panel.
-#Enter the WHMCS installation URL. If installed @ "http://www.yourdomain.com/whmcs/" then the URL setting would be "http://www.yourdomain.com/whmcs/". Please note: Your Admin account role needs to have API Access permission.
+#Enter the WHMCS installation URL. If installed @ "http://www.example.com/whmcs/" then the URL setting would be "http://www.example.com/whmcs/". Please note: Your Admin account role needs to have API Access permission.
 #[[File:WHMCSforWindows2.png|thumb|Site Confirmation]]Enter the API Access Key into the app that was configured in the WHMCS admin area configuration.
 #Press save. If all the details entered are correct you will be prompted that your site has been saved. If any issues are found, you will be informed by an error popup and asked to fix them.

← Older revision		Revision as of 21:00, 14 October 2021
Line 61:		Line 61:

	==Common Problems==		==Common Problems==
−
−	~~The common error responses from the API can be found at [[API:Responses\|API Responses]]~~

	===Can't gain access as I forgot the passcode===		===Can't gain access as I forgot the passcode===

@@ Line 20: / Line 20: @@
 #Enter your admin login credentials. This is the same username and password you use to log in to the Admin panel.
 #Enter the WHMCS installation URL. If installed @ "http://www.yourdomain.com/whmcs/" then the URL setting would be "http://www.yourdomain.com/whmcs/". Please note: Your Admin account role needs to have API Access permission.
 #[[File:WHMCSforWindows2.png|thumb|Site Confirmation]]Enter the API Access Key into the app that was configured in the WHMCS admin area configuration.
 #Press save. If all the details entered are correct you will be prompted that your site has been saved. If any issues are found, you will be informed by an error popup and asked to fix them.

@@ Line 18: / Line 18: @@
 #When launching the app for the first time, you will be prompted that no WHMCS installation has been added. Select the (+) at the bottom of the screen to add your WHMCS installation.
 #Enter the desired site name. This is purely for your own reference within the app.
-#Enter your admin login credentials. This is the same username and password you use to login to the Admin panel.
+#Enter your admin login credentials. This is the same username and password you use to log in to the Admin panel.
 #Enter the WHMCS installation URL. If installed @ "http://www.yourdomain.com/whmcs/" then the URL setting would be "http://www.yourdomain.com/whmcs/". Please note: Your Admin account role needs to have API Access permission.
 #If you don't have an [[API:Access_Keys|API Access Key]] already set up, follow the instructions for doing so [[API:Access_Keys|here]]. If you have used any of our other mobile applications, chances are this is already set up.
@@ Line 71: / Line 71: @@
 ===Invalid credentials===
-This error will show when attempting to add your WHMCS installation to the app. Ensure you are using the correct username and password you use to login to the Admin panel, the correct Installation URL as listed in the Setup Instructions and have followed the instructions to set up your API Access key. If you continue to get this error, please contact support.
+This error will show when attempting to add your WHMCS installation to the app. Ensure you are using the correct username and password you use to log in to the Admin panel, the correct Installation URL as listed in the Setup Instructions and have followed the instructions to set up your API Access key. If you continue to get this error, please contact support.
 ===License required===

@@ Line 1: / Line 1: @@
 <div class="docs-alert-warning">
 <span class="title">Acceptable Password Characters</span><br />
@@ Line 7: / Line 12: @@
 ==Setup Instructions==
-#You need to ensure you have a valid WHMCS for Windows license for your WHMCS installation. A valid license can be [https://www.whmcs.com/members/cart.php?a=add&pid=222 purchased by following this link]
+#You need to ensure you have a valid WHMCS for Windows license for your WHMCS installation.
 #Once you've ordered and paid, the addon will be instantly activated and you'll just need to perform a local key update by going to '''Help > License Information > Force License Update''' inside your WHMCS installation to have it take effect.
 #Download WHMCS for Windows from the [https://www.microsoft.com/en-us/store/apps/whmcs/9wzdncrdgsvt Windows Store]

← Older revision		Revision as of 13:12, 7 June 2016
Line 70:		Line 70:
	===License required===		===License required===

−	If you have purchased a license for the site and are still receiving a License Required error message when trying to access any of the major features of the app, you may need to refresh the license within the app or from within the admin area of WHMCS. First, make sure your license to the Windows for WHMCS app is licensed in WHMCS by performing a local key update by going to Help > ~~Check for Updates~~ inside your WHMCS installation. Next, open the app, load the desired site and from the main menu of the site click the 3 dots down the bottom right to open the menu and click Refresh Admin Details/License. Once this has loaded, close the app and reopen in and then try to access your site again. If the problem persists, please ensure you have an active WHMCS for Windows license for the specific site you are trying to access. If you are still unable to access your site, please contact support.	+	If you have purchased a license for the site and are still receiving a License Required error message when trying to access any of the major features of the app, you may need to refresh the license within the app or from within the admin area of WHMCS.
		+
		+	First, make sure your license to the Windows for WHMCS app is licensed in WHMCS by performing a local key update by going to '''Help > Licence Information''' inside your WHMCS installation and clicking '''Force Licence Update'''. Next, open the app, load the desired site and from the main menu of the site click the 3 dots down the bottom right to open the menu and click Refresh Admin Details/License. Once this has loaded, close the app and reopen in and then try to access your site again.
		+
		+	If the problem persists, please ensure you have an active WHMCS for Windows license for the specific site you are trying to access. If you are still unable to access your site, please contact support.

← Older revision		Revision as of 17:21, 26 January 2016
Line 1:		Line 1:
		+	<div class="docs-alert-warning">
		+	<span class="title">Acceptable Password Characters</span><br />
		+	The following characters should not be used in an administrator password & " ' < > (ampersand, double quotes, single quotes, less than or greater than). Any other symbols such as # ! £ $ % ^ * ( ) . , / etc… are perfectly acceptable.
		+	</div>
	WHMCS for Windows is the official WHMCS App for Windows platforms. Available for $2.99 a month, a license will allow all your staff to use WHMCS for Windows in conjunction with your WHMCS installation on any of their compatible Windows devices (the same licensing scheme as with all our mobile editions). With the WHMCS for Windows app, admins can view and accept orders, reply to tickets, and keep a pulse on daily, monthly, and yearly sales to date.		WHMCS for Windows is the official WHMCS App for Windows platforms. Available for $2.99 a month, a license will allow all your staff to use WHMCS for Windows in conjunction with your WHMCS installation on any of their compatible Windows devices (the same licensing scheme as with all our mobile editions). With the WHMCS for Windows app, admins can view and accept orders, reply to tickets, and keep a pulse on daily, monthly, and yearly sales to date.