VariLogiX FraudCall - Revision history

SarahK: /* About this Addon Module */

2022-04-21T13:12:58Z

‎About this Addon Module

SarahK at 19:46, 15 March 2022

2022-03-15T19:46:44Z

SarahK: /* Configuration */

2020-08-04T19:29:41Z

‎Configuration

John at 14:13, 20 December 2018

2018-12-20T14:13:05Z

John at 17:10, 2 November 2011

2011-11-02T17:10:42Z

EcwNick at 16:29, 11 March 2008

2008-03-11T16:29:43Z

John at 10:24, 7 March 2008

2008-03-07T10:24:07Z

John: Added Link

2008-03-07T10:23:11Z

Added Link

John: New page: VariLogiX FraudCall is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulen...

2008-03-07T10:21:37Z

New page: VariLogiX FraudCall is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulen...

New page

VariLogiX FraudCall is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.

It is advanced in comparison with the MaxMind equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).

Depending on your price plan you can also add further announcements to the end of the call, or ask if they would like to connected to one of your telephone support operators if they have any questions.

The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call on future orders.

@@ Line 2: / Line 2: @@
 <div class="docs-alert-danger">
-The VariLogiX fraud verification service has ceased trading. As a result, the module is deprecated and is not included in WHMCS v7.5 or above.
+This module was removed in WHMCS 7.5. This system has been discontinued, and as a result the module no longer functions.
 </div>

@@ Line 1: / Line 1: @@
 <div class="docs-alert-danger">
 The VariLogiX fraud verification service has ceased trading. As a result, the module is deprecated and is not included in WHMCS v7.5 or above.
 </div>
-[http://www.varilogix.com/ VariLogiX FraudCall] is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.
+[http://www.varilogix.com/ VariLogiX FraudCall] is a telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.
 The Varilogix control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.
-==Configuration==
+<table class="table" style="text-align:center;margin:1em 1em 1em 0;background:#F9F9F9;border:1px #AAA solid;border-collapse:collapse;width:100%;">
-To configure the FraudCall service navigate to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Fraud Protection > Varilogix FraudCall''' or, prior to WHMCS 8.0, '''Setup > Fraud Protection > Varilogix FraudCall'''.
+== Activating VariLogiX FraudCall ==
-Check '''Enable''' and enter your Varilogix login details along with the Profile ID found in the Varilogix control panel.
+This addon module is not available for any supported versions of WHMCS.
-If the client doesn't successfully complete the verification phone call the order will remain in "Fraud" status and the invoice will be "Cancelled".
+== Troubleshooting ==
 {{modules}}

@@ Line 14: / Line 14: @@
 ==Configuration==
-To configure the FraudCall service navigate to '''Setup > Fraud Protection > Varilogix FraudCall'''. Tick the Enable checkbox and enter your Varilogix login details along with the Profile ID found in the Varilogix control panel.
+To configure the FraudCall service navigate to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Fraud Protection > Varilogix FraudCall''' or, prior to WHMCS 8.0, '''Setup > Fraud Protection > Varilogix FraudCall'''.
 If the client doesn't successfully complete the verification phone call the order will remain in "Fraud" status and the invoice will be "Cancelled".
 {{modules}}

← Older revision		Revision as of 14:13, 20 December 2018
Line 1:		Line 1:
		+	<div class="docs-alert-danger">
		+	<span class="title">Discontinued</span><br />
		+	The VariLogiX fraud verification service has ceased trading. As a result, the module is deprecated and is not included in WHMCS v7.5 or above.
		+	</div>
		+
	[http://www.varilogix.com/ VariLogiX FraudCall] is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.		[http://www.varilogix.com/ VariLogiX FraudCall] is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.

@@ Line 1: / Line 1: @@
 [http://www.varilogix.com/ VariLogiX FraudCall] is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.
-It is advanced in comparison with the MaxMind equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).
+It is advanced in comparison with the [[MaxMind]] equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).
 Depending on your price plan you can also add further announcements to the end of the call, or ask if they would like to connected to one of your telephone support operators if they have any questions.
-The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.
+==Configuration==
 {{modules}}

← Older revision		Revision as of 16:29, 11 March 2008
Line 7:		Line 7:

	The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.		The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.
		+
		+	{{modules}}

← Older revision		Revision as of 10:24, 7 March 2008
Line 6:		Line 6:


−	The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call on future orders.	+	The control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.

← Older revision		Revision as of 10:23, 7 March 2008
Line 1:		Line 1:
−	VariLogiX FraudCall is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.	+	[http://www.varilogix.com/ VariLogiX FraudCall] is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.

	It is advanced in comparison with the MaxMind equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).		It is advanced in comparison with the MaxMind equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).