Upgrading New Installation Prompt - Revision history

SarahK at 20:45, 11 May 2022

2022-05-11T20:45:07Z

Matt at 15:31, 30 June 2020

2020-06-30T15:31:49Z

Matt at 15:31, 30 June 2020

2020-06-30T15:31:23Z

John at 10:06, 24 October 2015

2015-10-24T10:06:43Z

John: Created page with "
Important
Do not continue with the upgrade process until the advice on this page has been followed
Enco..."

2015-10-24T10:06:19Z

Created page with "<div class="docs-alert-danger"> <span class="title">Important</span><br /> Do not continue with the upgrade process until the advice on this page has been followed </div> Enco..."

New page

<div class="docs-alert-danger">
<span class="title">Important</span><br />
Do not continue with the upgrade process until the advice on this page has been followed
</div>
Encountering a '''no existing installation was detected''' message when upgrading an existing WHMCS installation to a newer version indicates a problem which must be corrected before proceeding with the upgrade.

The upgrade process determines the presence of an existing installation by looking for the '''configuration.php''' file in the main whmcs directory (the same directory which contains init.php, index.php and clientarea.php).
Therefore ensure the file exists and contains the connection details to your MySQL database, the contents should look something like this:

<source lang="php">
<?php
$license = 'Dev-123456789';
$db_host = 'localhost';
$db_username = 'root';
$db_password = 'whmcs';
$db_name = 'whmcs';
$cc_encryption_hash = 'e07U55KUy40y38PWPfyXLPDQXG3P7TkcJhWEdwoCqf0keG7TLvHmaa2XHWCFGNHf';
$templates_compiledir = 'templates_c/';
</source>

The upgrade process must be able to read the contents of the configuration.php file. Ensure the permissions and ownership of the file are set appropriately. We suggest '''CHMOD 444'''.

Once the existence, contents and permissions of the configuration.php file have been corrected, refresh the install.php page and confirm the message stating an upgrade will be performed is displayed before proceeding. Should the "no existing installation was detected" message still be displayed, please contact technical support.

← Older revision		Revision as of 20:45, 11 May 2022
Line 1:		Line 1:
−	Encountering a '''no existing installation was detected''' message when upgrading an existing WHMCS installation to a newer version indicates a problem which must be corrected before proceeding with the upgrade.	+	Encountering a '''no existing installation was detected''' message when [[Automatic Updater\|upgrading an existing WHMCS installation to a newer version]] indicates a problem which must be corrected before proceeding with the upgrade.

	<div class="docs-alert-danger">		<div class="docs-alert-danger">

@@ Line 10: / Line 10: @@
 <div class="source-cli">
-<?php
+<?php<br>
-$license = 'WHMCS-xxxxxxxxx';
+$license = 'WHMCS-xxxxxxxxx';<br>
-$db_host = 'localhost';
+$db_host = 'localhost';<br>
-$db_username = 'root';
+$db_username = 'root';<br>
-$db_password = 'xxxxxxxx';
+$db_password = 'xxxxxxxx';<br>
-$db_name = 'whmcs';
+$db_name = 'whmcs';<br>
 $cc_encryption_hash = 'xxxxxxxxxxxxxxxxxxxxxxxxxx';
 </div>

@@ Line 6: / Line 6: @@
 </div>
-The upgrade process determines the presence of an existing installation by looking for the '''configuration.php''' file in the main whmcs directory (the same directory which contains init.php, index.php and clientarea.php).
+The upgrade process determines the presence of an existing installation by looking for the '''configuration.php''' file in the root WHMCS installation directory (the same directory which contains init.php, index.php and clientarea.php).
 Therefore ensure the file exists and contains the connection details to your MySQL database, the contents should look something like this:
-<source lang="php">
+<div class="source-cli">
 <?php
-$license = 'Dev-123456789';
+$license = 'WHMCS-xxxxxxxxx';
 $db_host = 'localhost';
 $db_username = 'root';
-$db_password = 'whmcs';
+$db_password = 'xxxxxxxx';
 $db_name = 'whmcs';
-$cc_encryption_hash = 'e07U55KUy40y38PWPfyXLPDQXG3P7TkcJhWEdwoCqf0keG7TLvHmaa2XHWCFGNHf';
+$cc_encryption_hash = 'xxxxxxxxxxxxxxxxxxxxxxxxxx';
-$templates_compiledir = 'templates_c/';
+</div>
 The upgrade process must be able to read the contents of the configuration.php file. Ensure the permissions and ownership of the file are set appropriately. We suggest '''CHMOD 444'''.
 Once the existence, contents and permissions of the configuration.php file have been corrected, refresh the install.php page and confirm the message stating an upgrade will be performed is displayed before proceeding. Should the "no existing installation was detected" message still be displayed, please contact technical support.

@@ Line 1: / Line 1: @@
 <div class="docs-alert-danger">
 <span class="title">Important</span><br />
 Do not continue with the upgrade process until the advice on this page has been followed
 </div>
 The upgrade process determines the presence of an existing installation by looking for the '''configuration.php''' file in the main whmcs directory (the same directory which contains init.php, index.php and clientarea.php).

Upgrading New Installation Prompt - Revision history

SarahK at 20:45, 11 May 2022

Matt at 15:31, 30 June 2020

Matt at 15:31, 30 June 2020

John at 10:06, 24 October 2015

John: Created page with " Important Do not continue with the upgrade process until the advice on this page has been followed Enco..."

John: Created page with "
Important
Do not continue with the upgrade process until the advice on this page has been followed
Enco..."