System Utilities - Revision history

SarahK at 20:08, 5 May 2022

2022-05-05T20:08:32Z

SarahK: /* Database Backups */

2022-01-27T18:01:58Z

‎Database Backups

SarahK: /* Activity Logs */

2022-01-27T17:59:36Z

‎Activity Logs

SarahK: /* Activity Logs */

2022-01-27T16:14:43Z

‎Activity Logs

SarahK: /* Troubleshooting System Utilities */

2022-01-19T18:56:24Z

‎Troubleshooting System Utilities

SarahK: /* Link Tracking */

2022-01-17T21:46:50Z

‎Link Tracking

SarahK: /* PHP Info */

2022-01-17T21:45:41Z

‎PHP Info

SarahK at 21:42, 17 January 2022

2022-01-17T21:42:05Z

SarahK: /* Activity Logs */

2021-09-20T18:07:42Z

‎Activity Logs

DanR at 12:46, 30 May 2021

2021-05-30T12:46:05Z

@@ Line 25: / Line 25: @@
 WHMCS logs all activity, admin logins, gateway communications, sent and received email communications, and domain lookups.  This allows you to monitor and track all the activity taking place inside your WHMCS system.
-You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]'''.
+You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]''' or, prior to WHMCS 8.0, '''Utilities > Logs'''.
 ==Database Backups==

@@ Line 29: / Line 29: @@
 ==Database Backups==
-WHMCS stores its data in your database, so is very important. It is therefore recommended that you take regular backups of it. There are two built-in solutions for automated database backups using the daily cron. One is email and the other is an FTP backup to a remote server. You can find configuration instructions on the [[Backups|Backups Page]].
+WHMCS stores its data in your database and we recommend that you back it up often. You can do this in several ways.
 ==System Cleanup==

@@ Line 25: / Line 25: @@
 WHMCS logs all activity, admin logins, gateway communications, sent and received email communications, and domain lookups.  This allows you to monitor and track all the activity taking place inside your WHMCS system.
-You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]''' ('''Utilities > Activity Logs''' in WHMCS 7.x and earlier).
+You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]'''.
 ==Database Backups==

@@ Line 23: / Line 23: @@
 ==Activity Logs==
-WHMCS logs all activity, admin logins, gateway communications, sent and received email communications, and domain lookups.  This allows you to monitor and track all the activity taking place inside your WHMCS system.  You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Logs''' or in the '''Utilities''' menu in WHMCS 7.x and earlier. They include:
+WHMCS logs all activity, admin logins, gateway communications, sent and received email communications, and domain lookups.  This allows you to monitor and track all the activity taking place inside your WHMCS system.
-* [[Activity_Logs|Activity Log]]
+You can find the logs in the left-side menu at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]''' ('''Utilities > Activity Logs''' in WHMCS 7.x and earlier).
 ==Database Backups==

← Older revision		Revision as of 18:56, 19 January 2022
Line 57:		Line 57:

	For more information, see [[PHP Info]].		For more information, see [[PHP Info]].
−
−	~~==Troubleshooting System Utilities==~~
−
−	~~===Database Backup Fails/Timesout===~~
−	The most common reason for database backups to fail is simply that it has grown too large and the PHP process takes too long or uses too much memory and is killed before it can complete the backup process.
−
−	~~You can find further details on this in the [[Backups#Limitations\|Backups Limitations]] section.~~

@@ Line 3: / Line 3: @@
 ==Link Tracking==
-The link or ad tracker tool allows you to track your advertising campaigns. You can set up the various links you want to use and then, instead of linking directly, you use the tracking link WHMCS gives you. It then tracks the number of clickthroughs you get and, ultimately, conversions, using a cookie and providing an easy way to analyse how successful different promotions and links are.
+The link tracker allows you to track your advertising campaigns by entering links into WHMCS and using the links that WHMCS pairs with them to detect traffic and conversions.
 For more information, see [[Link Tracking]].

@@ Line 54: / Line 54: @@
 ==PHP Info==
-The '''PHP Info''' page outputs a variety of information about the current configuration of PHP and the server. This includes information such as PHP options and extensions, the PHP version, server information, and <tt>php.ini</tt> configuration settings currently in use for the WHMCS Admin Area.
+WHMCS can display a variety of information about the current configuration of PHP and the server.
-These details come directly from the <tt>phpinfo()</tt> PHP function and are not edited or changed by WHMCS.
+For more information, see [[PHP Info]].
 ==Troubleshooting System Utilities==

@@ Line 1: / Line 1: @@
 ==Link Tracking==
-The link or ad tracker tool allows you to track your advertising campaigns. You can set up the various links you want to use and then, instead of linking directly, you use the tracking link WHMCS gives you.  It then tracks the number of clickthroughs you get and, ultimately, conversions, using a cookie and providing an easy way to analyse how successful different promotions and links are.
+The link or ad tracker tool allows you to track your advertising campaigns. You can set up the various links you want to use and then, instead of linking directly, you use the tracking link WHMCS gives you. It then tracks the number of clickthroughs you get and, ultimately, conversions, using a cookie and providing an easy way to analyse how successful different promotions and links are.
-To check on your links, go to '''Utilities > Link Tracking'''. WHMCS lists the links you've set up for tracking, the number of clicks each has had, and the number of conversions (orders).
+For more information, see [[Link Tracking]].
 ==Calendar==
@@ Line 30: / Line 11: @@
 [[File:calendar.png|thumb|The Calendar]]
-The calendar lists all pending, active and suspended products, addons, domains, and to-do items on the dates they are due. When you use this in conjunction with our [http://www.whmcs.com/addons/project-management/ Project Management Addon] it will also display the due date of projects.  It allows you to easily see, at a glance, upcoming payments, domain expiration, and projects for each date.
+The calendar lists all pending, active and suspended products, addons, domains, and to-do items on the dates they are due.
-A [[Widgets|widget]], available on the admin homepage, displays today's events, and allows you to see the scheduled events for any day in the current month and even add new events directly from the admin summary.
+For more information, see [[Calendar]].
 ==To-Do List==
-The to do list allows you to add tasks that need to be finished, the dates they are due for completion, and the assigned admin. To-Do Items can also have an unlimited length description for storing additional information about the task. Access the To-Do list via '''Utilities > To-Do List'''. The admin homepage widget displays due items.
+The to-do list allows you to add tasks that need to be finished, the dates they are due for completion, and the assigned admin.
-Enable or disable automated domain-related To-Do entry creation in the [[Domains_Tab|General Settings]].
+For more information, see [[To-Do List]].
 ==Activity Logs==
@@ Line 75: / Line 47: @@
 ==System Cleanup==
-<div class="docs-alert-warning">
+With constant daily operations, the log files in WHMCS can become very large. Because of this, WHMCS allows you to prune logs to reduce the size of the database and reduce disk space.
-===Empty Gateway Log===
+For more information, see [[System Cleanup]].
-===Empty Whois Lookup Log===
+==PHP Info==
 The '''PHP Info''' page outputs a variety of information about the current configuration of PHP and the server. This includes information such as PHP options and extensions, the PHP version, server information, and <tt>php.ini</tt> configuration settings currently in use for the WHMCS Admin Area.
@@ Line 111: / Line 59: @@
 ==Troubleshooting System Utilities==
 ===Database Backup Fails/Timesout===
 The most common reason for database backups to fail is simply that it has grown too large and the PHP process takes too long or uses too much memory and is killed before it can complete the backup process.
 You can find further details on this in the [[Backups#Limitations|Backups Limitations]] section.

@@ Line 104: / Line 104: @@
 === Prune Old Attachments===
 Select a date to remove any support ticket attachments from closed tickets which are also older than the date selected. The system will also delete them from the /attachments directory.
 ==Troubleshooting System Utilities==