Skipping Invoices - Revision history

SarahK at 17:19, 7 February 2024

2024-02-07T17:19:09Z

SarahK: /* Skip an invoice */

2022-05-03T21:16:07Z

‎Skip an invoice

SarahK: Created page with "Occasionally you may wish to skip an invoice, giving the customer the invoiced period at no charge, but resume charging on the next due date. ==Skip an invoice== If an unpai..."

2022-01-14T18:35:38Z

Created page with "Occasionally you may wish to skip an invoice, giving the customer the invoiced period at no charge, but resume charging on the next due date. ==Skip an invoice== If an unpai..."

New page

Occasionally you may wish to skip an invoice, giving the customer the invoiced period at no charge, but resume charging on the next due date.

==Skip an invoice==

If an unpaid invoice already exists, you can do this by performing the following steps:

# If an unpaid invoice already exists, you must first cancel that invoice:
## Go to '''Billing > Invoices'''.
## Click the invoice.
## Click the '''Mark Cancelled'''.
# Go to the service that you wish to extend at no charge.
# Set the '''Next Due Date''' value.
# Click '''Save Changes'''.

The system will create the next invoice on the new due date without charging for the period between the old next due date and the new next due date.

@@ Line 8: / Line 8: @@
 ## Go to '''Billing > [[Invoices]]'''.
 ## Click the invoice.
 ## Click the '''Mark Cancelled'''.
 # Go to the service that you wish to extend at no charge.