Singlehop - Revision history

SarahK: /* Configuring a Product */

2022-05-13T18:52:55Z

‎Configuring a Product

SarahK: /* Configuring a Product */

2022-05-13T18:52:39Z

‎Configuring a Product

SarahK at 18:47, 13 May 2022

2022-05-13T18:47:43Z

SarahK at 20:49, 11 May 2022

2022-05-11T20:49:55Z

SarahK at 17:51, 17 December 2021

2021-12-17T17:51:28Z

SarahK at 18:16, 30 September 2021

2021-09-30T18:16:04Z

SarahK at 14:03, 5 August 2020

2020-08-05T14:03:45Z

John at 15:28, 15 May 2013

2013-05-15T15:28:13Z

Matt: /* Installation */

2011-03-15T18:18:52Z

‎Installation

John at 16:44, 15 March 2011

2011-03-15T16:44:02Z

@@ Line 19: / Line 19: @@
 # Select '''VPS/Dedicated Server''' for product type.
 # Choose the appropriate product group and give the product a name.
-# Click '''Continue'''. [[File:Tandemproductsetup.png]]
+# Click '''Continue'''. <br/>[[File:Tandemproductsetup.png]]
 # In the '''Module Settings''' tab, select '''Singlehop'''.
 # Make certain that the server group is '''None'''.

@@ Line 11: / Line 11: @@
 To set up a SingleHop product:
-# If you have not already created a Tandem user account, perform the following steps in the [https://leap.singlehop.com/ LEAP control panel]: [[File:Tandemcreate.png]]
+# If you have not already created a Tandem user account, perform the following steps in the [https://leap.singlehop.com/ LEAP control panel]: <br/>[[File:Tandemcreate.png]]
 ## Go to '''Leap > Tandem > Tandem Users''' and click '''Add New User'''.
 ## Enter a '''Name''', '''Email''', and '''Password'''.

@@ Line 1: / Line 1: @@
-The SingleHop module allows for the management of dedicated servers provisioned through the [http://www.singlehop.com/resellers/ Tandem Reseller Program] via WHMCS. It represents a unique opportunity to automate server reselling tasks through a completely white label solution.
+== About this Module ==
-==Supported Features==
+<div class="docs-alert-danger">
-*Suspend Server
+In 2013, SingleHop replaced this functionality with a built-in function in LEAP3. Contact SingleHop directly for help to configure WHMCS and LEAP3.
-*Unsuspend Server
+</div>
-==Installation==
+The SingleHop module allows you to manage dedicated servers that WHMCS provisions through the [http://www.singlehop.com/resellers/ Tandem Reseller Program]. It can automate server reselling tasks through a completely white label solution. This includes suspensions, unsuspensions, rebooting, and viewing IP addresses and historical bandwidth usage.
-==Setup/Configuration==
+== Configuring a Product ==
-#Navigate to '''Leap > Tandem > Tandem Users''' and click '''Add New User'''.
+To set up a SingleHop product:
-[[File:Tandemcreate.png]]
+# If you have not already created a Tandem user account, perform the following steps in the [https://leap.singlehop.com/ LEAP control panel]: [[File:Tandemcreate.png]]
-Log in to WHMCS and create your server product as normal, the four basic steps are:
+== The Order Process ==
-#Begin by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services'''.
+Automated provisioning is not possible via the API. When a client orders a server, you must order the server via the [https://leap.singlehop.com/ LEAP control panel] manually. Then, you must give the Tandem user permission to manage it:
 # Go to '''Leap > Tandem > Tandem Users'''.
@@ Line 54: / Line 39: @@
 # Click '''Save Changes'''. The hostname and username will populate automatically.
-==Admin Area Management Options==
+=== Admin Area Management Options ===
-The admin area allows for the suspension, unsuspension of the server as well as remote reboots. Finally the Get Server IP button displays a list of IPs assigned to the server. The server Hostname and Username will also be displayed in the respective fields for the product.
 [[File:Tandemadminmanagement.png]]
-==Client Area Management Options==
+=== Client Area Management Options ===
-The client area with this module provides clients with the ability to view their server username in real time along with historical bandwidth usage data.
+The Client Area with this module provides clients with the ability to view their server username in real time along with historical bandwidth usage data.
 [[File:Tandemclientarea.png]]
@@ Line 67: / Line 53: @@
 [[File:Tandemclientareabandwidthview.png]]
-==Troubleshooting==
+== Troubleshooting ==
 ===API Error: Authentication Error===
-This error message next to SingleHop Servers List on the client's products/services tab means the details entered under '''Module Settings''' when you edit a product at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services''' are incorrect.
 ===No Servers Listed===
-If no servers are listed in the SingleHop Servers List dropdown menu on the client's products/services tab, this indicates your Tandem User doesn't have permission for any servers. Refer to [[#When a Server is Ordered|When a Server is Ordered]].

@@ Line 26: / Line 26: @@
 Log in to WHMCS and create your server product as normal, the four basic steps are:
-#Begin by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Products/Services''' or, prior to WHMCS 8.0, '''Setup > Products/Services'''.
+#Begin by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services'''.
-#Click the '''Create a New Product''' link
+#Click the '''Create a New Product''' link.
-#Select '''VPS/Dedicated Server''' for the Product Type
+#Select '''VPS/Dedicated Server''' for the Product Type.
-#Choose the appropriate product group and give the product a name, then click '''Continue >>'''
+#Choose the appropriate product group and give the product a name, then click '''Continue >>'''.
 [[File:Tandemproductsetup.png]]
@@ Line 69: / Line 69: @@
 ==Troubleshooting==
 ===API Error: Authentication Error===
-This error message next to SingleHop Servers List on the client's products/services tab means the details entered under '''Module Settings''' when you edit a product at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Products/Services''' or, prior to WHMCS 8.0, '''Setup > Products/Services''' are incorrect.
+This error message next to SingleHop Servers List on the client's products/services tab means the details entered under '''Module Settings''' when you edit a product at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services''' are incorrect.
 ===No Servers Listed===
 If no servers are listed in the SingleHop Servers List dropdown menu on the client's products/services tab, this indicates your Tandem User doesn't have permission for any servers. Refer to [[#When a Server is Ordered|When a Server is Ordered]].

@@ Line 44: / Line 44: @@
 Automated provisioning is not possible via the API, so when a client orders a server you must in turn order the server via the [https://leap.singlehop.com/ LEAP control panel] manually. Once the server is active you must give the Tandem user permission to manage it:
-#Navigate to '''Leap > Tandem > Tandem Users''' and select the user in the left-hand pane.
+# Go to '''Leap > Tandem > Tandem Users'''.
-#Click '''Add Server Permissions''' and tick the checkbox corresponding to the new server
+# Select the user in the left-side pane.
-#Click Apply Permissions
+# Click '''Add Server Permissions'''.
+# Check the checkbox for the new server.
-[[File:Tandempermission.png]]
+# Click '''Apply Permissions'''.[[File:Tandempermission.png]]
+# In WHMCS, go to the client's '''Products/Services''' tab.
-#Return to WHMCS and navigate to the client's products/services tab and select the dedicated server product.
+# Select the dedicated server product.
-#Select the new server from the '''SingleHop Servers List''' dropdown menu
+# Select the new server from the '''SingleHop Servers List''' menu.
-#Upon clicking Save Changes the Hostname and Username fields will be populated automatically.
+# Click '''Save Changes'''. The hostname and username will populate automatically.
 ==Admin Area Management Options==

@@ Line 9: / Line 9: @@
 ==Installation==
-The module files can be downloaded from http://www.whmcs.com/members/dl.php?type=d&id=72 and then you simply need to upload them to the folder '''/modules/servers/singlehop/''' to install.
+ '''Note:''' This module has been depreciated following SingleHop's switch to the LEAP3 platform. It has been superseded by a
 ==Setup/Configuration==

← Older revision		Revision as of 16:44, 15 March 2011
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	[[File:Tandemclientarea.png]]		[[File:Tandemclientarea.png]]
		+
	[[File:Tandemclientareabandwidthview.png]]		[[File:Tandemclientareabandwidthview.png]]