SSL Certificates via WHMCS MarketConnect - Revision history

SarahK at 21:49, 26 January 2023

2023-01-26T21:49:32Z

Show changes

SarahK: /* Reissues */

2022-10-14T16:33:49Z

‎Reissues

PeterM at 11:11, 15 June 2022

2022-06-15T11:11:41Z

PeterM at 11:03, 15 June 2022

2022-06-15T11:03:52Z

SarahK: /* Multi-Year SSL Certificates */

2022-06-09T16:02:43Z

‎Multi-Year SSL Certificates

SarahK: /* Multi-Year SSL Certificates */

2022-05-17T18:24:39Z

‎Multi-Year SSL Certificates

SarahK: /* Updating to WHMCS 8.5 or Later */

2022-05-17T18:24:23Z

‎Updating to WHMCS 8.5 or Later

SarahK: /* Updating to WHMCS 8.5 or Later */

2022-05-17T18:17:20Z

‎Updating to WHMCS 8.5 or Later

SarahK: /* Reissuance and Installation */

2022-05-17T18:16:24Z

‎Reissuance and Installation

SarahK at 14:17, 13 May 2022

2022-05-13T14:17:48Z

@@ Line 116: / Line 116: @@
 ===Reissues===
-Clients can self-service reissue SSL certificates at any time via the WHMCS client area.
+Clients can reissue SSL certificates at any time with self service in the WHMCS Client Area.
 == Supported Admin Actions ==

@@ Line 1: / Line 1: @@
 {{MarketConnect}}
-WHMCS MarketConnect allows you to resell SSL Certificates from DigiCert, RapidSSL and GeoTrust with fully automated end-to-end provisioning and deployment. For more information, see our [https://marketplace.whmcs.com/help/connect/kb/digicert_ssl_certificates DigiCert SSL Certificates Knowledgebase].
+WHMCS MarketConnect allows you to resell SSL Certificates from DigiCert, RapidSSL and GeoTrust with fully automated end-to-end provisioning and deployment.
 == Control Panels For Automatic SSL Installation ==

@@ Line 1: / Line 1: @@
 {{MarketConnect}}
-WHMCS MarketConnect allows you to resell SSL Certificates from DigiCert, RapidSSL and GeoTrust with fully automated end-to-end provisioning and deployment.
+WHMCS MarketConnect allows you to resell SSL Certificates from DigiCert, RapidSSL and GeoTrust with fully automated end-to-end provisioning and deployment. For more information, see our [https://marketplace.whmcs.com/help/connect/kb/digicert_ssl_certificates DigiCert SSL Certificates Knowledgebase].
 == Control Panels For Automatic SSL Installation ==

@@ Line 100: / Line 100: @@
 * The Client Area will display all prices as a per-year price.
 * You can update these prices at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[MarketConnect]]''' when you click '''Manage''' under '''SSL Certificates from DigiCert'''.
 ==Supported Client Actions==

@@ Line 74: / Line 74: @@
 In WHMCS 8.5 and later, MarketConnect allows you to sell two-year and three-year DigiCert SSL certificates. WHMCS will automatically handle reissuance and reinstallation throughout the order period, including automated emails and renewals.
-−
 ==== Reissuance and Installation ====

@@ Line 99: / Line 99: @@
 * The system will multiply the one-year price by 1.9 to set the two-year price and by 2.8 (or 2.75 for DigiCert-branded certificates) for the three-year price.
-* The Client Area will continue to display only annual prices for certificates.
+* The Client Area will display all prices as a per-year price.
 * You can update these prices at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[MarketConnect]]'''.

@@ Line 80: / Line 80: @@
 Multi-year certificates will require reissuance throughout the life of the certificate. The cron checks for certificates that require reissuance and reissues them. It will also attempt to install automatic '''and''' manual reissues automatically (see below).
-* Clients can reissue and install certificates at any time via the Client Area.
+* Clients and admins can reissue and install certificates at any time via the Client Area.
-* Admins must log in as the client in order to reissue and install certificates.
+* Admins can reissue and install certificates via the '''[[Clients:Products/Services Tab|Products/Services]]''' tab of the client's profile in the Admin Area.
-When WHMCS automatically '''or''' manually reissues a certificate, it will automatically attempt to install it. In WHMCS 8.4 and earlier, installation failures for one-year certificates were silent and did not send notification emails.
+After WHMCS automatically '''or''' manually reissues a certificate, it will automatically attempt to install it. In WHMCS 8.4 and earlier, installation failures for one-year certificates were silent and did not send notification emails.
 In WHMCS 8.5 and later, the system will send the following [[Email Templates|email templates]] in the following scenarios:
-* '''SSL Certificate Issued''' — The system could not automatically install the certificate and it requires manual installation after reissuance.
+* '''SSL Certificate Issued''' — The system could not automatically install the certificate after reissuance and it requires manual installation. This template is only for reissuance, not for new SSL orders.
 * '''SSL Certificate Installed''' — The system successfully automatically installed the certificate after automatic '''or''' manual issuance.
 * '''SSL Certificate Multi-Year Reissue Due''' — The system could not automatically reissue the certificate '''or''' a reissuance attempt failed.

@@ Line 30: / Line 30: @@
 == SSL Certificate Automation ==
-−
 When ordering an SSL certificate for a cPanel & WHM, Plesk, or DirectAdmin hosting account, WHMCS and MarketConnect fully automate the SSL provisioning process. The following actions will be performed without any manual user interaction:
-−
 * CSR generation
 * Certificate configuration
@@ Line 38: / Line 38: @@
 * Retrieval of the issued certificate
 * Certificate installation
-−
 In some cases, such as orders for OV and EV SSL certificates, additional steps to complete the extended validation may be required. After all of the extended validation requirements have been completed, the SSL certificate will be recognised, retrieved, and installed automatically.
-−
-MarketConnect will also automate the necessary reissuances for the duration of a multi-year certificate purchase.
+MarketConnect will also automate the necessary reissuances for the duration of a multi-year certificate purchase. For more information, [[#Reissuance_and_Installation|see below]].
 === cPanel Requirements ===
@@ Line 70: / Line 70: @@
 For more information about selling DigiCert SSL certificates via WHMCS MarketConnect, see [https://marketplace.whmcs.com/help/connect/kb/digicert_ssl_certificates the WHMCS MarketConnect Knowledgebase].
 ==Supported Client Actions==