Reissueing Enom SSL Certificates - Revision history

SarahK: Redirected page to Enom SSL Certificates#Reissuing

2022-12-28T17:37:53Z

Redirected page to Enom SSL Certificates#Reissuing

SarahK at 20:13, 2 May 2022

2022-05-02T20:13:56Z

SarahK at 19:22, 18 January 2022

2022-01-18T19:22:46Z

Matt: Created page with 'Typically a certificate can be reissued by the certificate issuer. The process varies depending on the company your SSL certificate is purchased from. Below you will find the s…'

2014-04-10T20:23:58Z

Created page with 'Typically a certificate can be reissued by the certificate issuer. The process varies depending on the company your SSL certificate is purchased from. Below you will find the s…'

New page

Typically a certificate can be reissued by the certificate issuer. The process varies depending on the company your SSL certificate is purchased from. Below you will find the steps required to reissue both GeoTrust and Comodo certificates - the most popular SSL brands sold both by us directly, and through our sub-reseller accounts with eNom.

<div class="docs-alert-danger">
<span class="title">The Heartbleed Bug</span><br />
If you are here because of the Heartbleed Bug in OpenSSL, it is recommended that you re-key your SSL Certificates. Information on how to do this can be found below. For more information, please refer to our blog post regarding Heartbleed @ http://blog.whmcs.com/
</div>

You will need the following information to complete a reissue

*Your full SSL domain name and/or Order ID (if your SSL included www make sure you enter this)
*A new CSR request containing the exact same information as the original order
*The email address associated with the order (you will need access to this email)

==Symantec (GeoTrust & RapidSSL)==

GeoTrust SSL Certificates are covered for free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same fully-qualified-domain name. To qualify for reissuance, all existing core SSL certificate details must remain the same (including fully qualified domain name).

GeoTrust provide a self-service portal that allows you to do this which can be accessed at the URL below.

https://products.geotrust.com/orders/orderinformation/authentication.do

Please Note that the email required is the '''admin email''' for the SSL not the approver email.

==Comodo==

For Comodo SSL Certificates, reissuing is a manual process. To initiate this, you must open a support ticket with eNom via https://www.enom.com/help/Default.aspx containing the required details for a reissue as listed above.

Comodo also allow the option to change common name on certificate from www.yourdomain.com to secure.yourdomain.com – ie. the subdomain can be changed, but not domain. Change of common name from www.yourdomain.com to www.anotherdomain.com or secure.anotherdomain.com is not allowed.

← Older revision		Revision as of 17:37, 28 December 2022
Line 1:		Line 1:
−	~~Typically, the certificate issuer is able to reissue a certificate. The process varies depending on the company from which you purchased your SSL certificate.~~	+	#REDIRECT [[Enom_SSL_Certificates#Reissuing]]
−
−	~~<div class="docs-alert-danger">~~
−	~~<span class="title">The Heartbleed Bug</span><br />~~
−	~~If you are experiencing problems due to the Heartbleed Bug in OpenSSL, re-key your SSL certificates (below). For more information, see~~ [~~http://blog.whmcs.com our blog post regarding Heartbleed].~~
−	~~</div>~~
−
−	~~You will need the following information to complete a reissuance:~~
−
−	* Your full SSL domain name or order ID. If your SSL certificate included <tt>www</tt>, make certain to include it.
−	* A new CSR request containing the exact same information as the original order.
−	* The email address for the order. You must have access to this address.
−
−
−	~~==Symantec (GeoTrust & RapidSSL)==~~
−
−	GeoTrust SSL certificates include free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same Fully-Qualified Domain Name (FQDN). To qualify for reissuance, all existing core SSL certificate details must remain the same (including the FQDN).
−
−	* GeoTrust provides [~~https://products.geotrust.com/orders/orderinformation/authentication.do a self-service portal~~] ~~that allows you to do this.~~
−	* You must use the '''admin email''' and not the approver email.
−
−	~~==Comodo==~~
−
−	~~For Comodo SSL certificates, reissuing is a manual process. To initiate this, you must [https://www.enom.com/help/Default.aspx open a support ticket with eNom~~] ~~and include the required details above.~~
−
−	~~Comodo also allows the option to change the common name on certificate from, for example, <tt>www.example.com</tt> to <tt>secure.example.com</tt>. The subdomain can change but not domain.~~

← Older revision		Revision as of 19:22, 18 January 2022
Line 28:		Line 28:
	For Comodo SSL Certificates, reissuing is a manual process. To initiate this, you must open a support ticket with eNom via https://www.enom.com/help/Default.aspx containing the required details for a reissue as listed above.		For Comodo SSL Certificates, reissuing is a manual process. To initiate this, you must open a support ticket with eNom via https://www.enom.com/help/Default.aspx containing the required details for a reissue as listed above.

−	Comodo also allow the option to change common name on certificate from www.~~yourdomain~~.com to secure.~~yourdomain~~.com – ie. the subdomain can be changed, but not domain. Change of common name from www.~~yourdomain~~.com to www.~~anotherdomain~~.com or secure.~~anotherdomain~~.com is not allowed.	+	Comodo also allow the option to change common name on certificate from www.example.com to secure.example.com – ie. the subdomain can be changed, but not domain. Change of common name from www.example.com to www.example2.com or secure.example2.com is not allowed.

@@ Line 1: / Line 1: @@
-Typically a certificate can be reissued by the certificate issuer.  The process varies depending on the company your SSL certificate is purchased from.  Below you will find the steps required to reissue both GeoTrust and Comodo certificates - the most popular SSL brands sold both by us directly, and through our sub-reseller accounts with eNom.
+Typically, the certificate issuer is able to reissue a certificate. The process varies depending on the company from which you purchased your SSL certificate.
 <div class="docs-alert-danger">
 <span class="title">The Heartbleed Bug</span><br />
-If you are here because of the Heartbleed Bug in OpenSSL, it is recommended that you re-key your SSL Certificates.  Information on how to do this can be found below.  For more information, please refer to our blog post regarding Heartbleed @ http://blog.whmcs.com/
+If you are experiencing problems due to the Heartbleed Bug in OpenSSL, re-key your SSL certificates (below). For more information, see [http://blog.whmcs.com our blog post regarding Heartbleed].
 </div>
-You will need the following information to complete a reissue
+You will need the following information to complete a reissuance:
-*Your full SSL domain name and/or Order ID (if your SSL included www make sure you enter this)
+* Your full SSL domain name or order ID. If your SSL certificate included <tt>www</tt>, make certain to include it.
-*A new CSR request containing the exact same information as the original order
+* A new CSR request containing the exact same information as the original order.
-*The email address associated with the order (you will need access to this email)
+* The email address for the order. You must have access to this address.
 ==Symantec (GeoTrust & RapidSSL)==
-GeoTrust SSL Certificates are covered for free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same fully-qualified-domain name.  To qualify for reissuance, all existing core SSL certificate details must remain the same (including fully qualified domain name).
+GeoTrust SSL certificates include free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same Fully-Qualified Domain Name (FQDN). To qualify for reissuance, all existing core SSL certificate details must remain the same (including the FQDN).
 ==Comodo==
-For Comodo SSL Certificates, reissuing is a manual process.  To initiate this, you must open a support ticket with eNom via https://www.enom.com/help/Default.aspx containing the required details for a reissue as listed above.
+For Comodo SSL certificates, reissuing is a manual process.  To initiate this, you must [https://www.enom.com/help/Default.aspx open a support ticket with eNom] and include the required details above.
-Comodo also allow the option to change common name on certificate from www.example.com to secure.example.com – ie. the subdomain can be changed, but not domain. Change of common name from www.example.com to www.example2.com or secure.example2.com is not allowed.
+Comodo also allows the option to change the common name on certificate from, for example, <tt>www.example.com</tt> to <tt>secure.example.com</tt>. The subdomain can change but not domain.