http://3.19.219.109/index.php?action=history&feed=atom&title=Mobile_App%3A_Invalid_Special_Character 2026-04-04T04:59:33Z Revision history for this page on the wiki MediaWiki 1.29.1 http://3.19.219.109/index.php?title=Mobile_App:_Invalid_Special_Character&diff=31240&oldid=prev 2022-01-19T21:50:46Z

<p>Redirected page to <a href="/Mobile_App:_Troubleshooting#Invalid_special_character_in_Access_Key" title="Mobile App: Troubleshooting">Mobile App: Troubleshooting#Invalid special character in Access Key</a></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr style='vertical-align: top;' lang='en'> <td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 21:50, 19 January 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">The error message '''Invalid special character in Access Key''' occurs if unsupported characters are detected in the access key entered into the WHMCS Mobile App. To resolve, please follow these steps:</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>#<ins class="diffchange diffchange-inline">REDIRECT [[Mobile_App</ins>:<ins class="diffchange diffchange-inline">_Troubleshooting</ins>#<ins class="diffchange diffchange-inline">Invalid_special_character_in_Access_Key]</ins>]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>#<del class="diffchange diffchange-inline">Open the configuration.php file found in your WHMCS installation directory using a text editor</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Look for the $api_access_key variable</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Remove or replace any unsupported characters</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Acceptable characters in the API Access Key are</del>:</div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>#<del class="diffchange diffchange-inline">*Letters,</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#*Numbers, </del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#* Acceptable Special Characters are:&lt;div class=&quot;source-cli&quot;&gt;! @ # $ % . ( ) * [ </del>] <del class="diffchange diffchange-inline">- _&lt;/div&gt;</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Save changes to the ''configuration.php'' file and upload to your server</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Return to the WHMCS Mobile App and re-enter the updated API Access Key value</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">#Click the '''Validate Credentials''' button to test the connection</del></div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>&#160;</div></td><td colspan="2">&#160;</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">Upon success, the connection profile will be created and saved and you will be redirected to the app dashboard.</del></div></td><td colspan="2">&#160;</td></tr> </table>

SarahK http://3.19.219.109/index.php?title=Mobile_App:_Invalid_Special_Character&diff=28634&oldid=prev 2020-06-23T08:31:33Z

<p>Created page with &quot;The error message &#039;&#039;&#039;Invalid special character in Access Key&#039;&#039;&#039; occurs if unsupported characters are detected in the access key entered into the WHMCS Mobile App. To resolve,...&quot;</p> <p><b>New page</b></p><div>The error message '''Invalid special character in Access Key''' occurs if unsupported characters are detected in the access key entered into the WHMCS Mobile App. To resolve, please follow these steps:<br /> #Open the configuration.php file found in your WHMCS installation directory using a text editor<br /> #Look for the $api_access_key variable<br /> #Remove or replace any unsupported characters<br /> #Acceptable characters in the API Access Key are:<br /> #*Letters,<br /> #*Numbers, <br /> #* Acceptable Special Characters are:&lt;div class=&quot;source-cli&quot;&gt;! @ # $ % . ( ) * [ ] - _&lt;/div&gt;<br /> #Save changes to the ''configuration.php'' file and upload to your server<br /> #Return to the WHMCS Mobile App and re-enter the updated API Access Key value<br /> #Click the '''Validate Credentials''' button to test the connection<br /> <br /> Upon success, the connection profile will be created and saved and you will be redirected to the app dashboard.</div>

John