InterWorx - Revision history

PeterM at 15:54, 10 January 2023

2023-01-10T15:54:49Z

SarahK: /* Adding an InterWorx Server */

2022-04-04T23:05:24Z

‎Adding an InterWorx Server

SarahK at 23:05, 4 April 2022

2022-04-04T23:05:09Z

SarahK at 18:31, 17 December 2021

2021-12-17T18:31:48Z

John: /* WHMCS is installed on the InterWorx server */

2021-03-09T15:18:20Z

‎WHMCS is installed on the InterWorx server

John: /* WHMCS is installed on the InterWorx server */

2021-03-09T15:17:53Z

‎WHMCS is installed on the InterWorx server

SarahK at 17:50, 4 August 2020

2020-08-04T17:50:53Z

John: /* Setting up an Interworx Package */

2015-12-23T09:52:10Z

‎Setting up an Interworx Package

John at 09:49, 23 December 2015

2015-12-23T09:49:52Z

John at 16:08, 23 April 2014

2014-04-23T16:08:53Z

← Older revision		Revision as of 15:54, 10 January 2023
Line 41:		Line 41:

	To prevent that, adjust the [https://appendix.interworx.com/current/user_guide/nodeworx-webserver-guide.html#web-server-options InterWorx Webserver Settings] so '''Force Graceful Restart''' is ''On''.		To prevent that, adjust the [https://appendix.interworx.com/current/user_guide/nodeworx-webserver-guide.html#web-server-options InterWorx Webserver Settings] so '''Force Graceful Restart''' is ''On''.
		+
		+
		+	<div class="docs-alert-info">
		+	When a user clicks '''Log in to SiteWorx''' in the Client Area, the system uses the email address on the [[Clients:Profile_Tab\|client's profile]] in conjunction with the password of the [[Clients:Products/Services_Tab\|client's service]]. When [[Migration_Guide#Adding_Services\|manually importing services]], ensure the client's email address in WHMCS matches the email address for the account in InterWorx.
		+	</div>

	{{modules}}		{{modules}}

@@ Line 13: / Line 13: @@
 # Make certain that your server's PHP complication includes SOAP.
-#* You can check this at '''Utilities > System > PHP Info'''.
+#* You can check this at '''Utilities > System > [[PHP Info]]'''.
 #* WHMCS Technical Support cannot assist with recompiling PHP. For help, contact your system administrator or hosting provider.
 # Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Servers]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Servers'''.

@@ Line 1: / Line 1: @@
 {{Provisioning_Module
 | changepackage = Yes
@@ Line 5: / Line 8: @@
 | clientarealink = Yes
 | port = 2443}}
-==Additional Requirement==
+# Make certain that your server's PHP complication includes SOAP.
-The InterWorx module requires SOAP compiled in your server's PHP configuration. In your WHMCS administration navigate to '''Utilities > System > PHP Info''' if you see no mention of SOAP then it is likely you will need to recompile.
+#* You can check this at '''Utilities > System > PHP Info'''.
+#* WHMCS Technical Support cannot assist with recompiling PHP. For help, contact your system administrator or hosting provider.
-WHMCS technical support cannot assist with recompiling PHP, please contact your server admin/hosting provider for assistance.
+# Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Servers]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Servers'''.
-==Adding an InterWorx Server==
+=== Creating an InterWorx Product ===
-#Begin by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Servers''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Servers'''.
+=== WHMCS Connect ===
-==Setting up an Interworx Package==
+This module does not support [[WHMCS Connect]].
-# Navigate to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Products/Services''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Products/Services'''.
+==Troubleshooting==
 ===WHMCS is installed on the InterWorx server===

@@ Line 17: / Line 17: @@
 #Enter the server name, IP address, select the server type "interworx" from the dropdown menu
 #With InterWorx, a key is used for communicating with the API. Therefore when configuring an InterWorx server inside WHMCS, all you need to do is enter the API Key into the Access Hash field. Username and password are not required.
-# The default port will be displayed. If your server is configured to communicate on a different port, tick the '''Override with Custom Port''' checkbox and enter it into the Port field. For more information refer to [[Server Port Overrides]].
+# The default port will be displayed. If your server is configured to communicate on a different port, check '''Override with Custom Port''' and enter the port. For more information refer to [[Server Port Overrides]].
 #Click Create Server to complete the process and add your new Interworx Server

@@ Line 33: / Line 33: @@
 When as part of the account creation process InterWorx restarts apache, therefore if WHMCS is installed on the same server upon which the account is being provisioned, it will kill the WHMCS process causing a problem.
-To prevent that, adjust the [https://appendix.interworx.com/current/user_guide/nodeworx-webserver-guide.html#web-server-options webserver settings] so '''Force Graceful Restart''' is ''On''.
+To prevent that, adjust the [https://appendix.interworx.com/current/user_guide/nodeworx-webserver-guide.html#web-server-options InterWorx Webserver Settings] so '''Force Graceful Restart''' is ''On''.
 {{modules}}

@@ Line 25: / Line 25: @@
 # Click ''Create A New Product''.
 #Configure the name, description, pricing and other options as necessary.
-# On the ''Module Settings'' tab packages are then configured by entering the package name as it appears in InterWorx and the theme to set as the default for the new account. Both the package name and theme name are case sensitive, so should be entered exactly as they appear in Interworx. Should the capitalisation be incorrect this would cause an error to occur.
+# On the ''Module Settings'' tab select '''interworx'''
 ==Common Problems==

@@ Line 11: / Line 11: @@
 WHMCS technical support cannot assist with recompiling PHP, please contact your server admin/hosting provider for assistance.
-==Important Notes==
+==Adding an InterWorx Server==
-With InterWorx, a key is used for communicating with the API. Therefore when configuring an InterWorx server inside WHMCS, all you need to do is enter the API Key into the Access Hash field. Username and password are not required.
+#Begin by going to '''Setup > Products/Services > Servers '''
-Packages are then configured by entering the package name as it appears in InterWorx and the theme to set as the default for the new account. Both the package name and theme name are case sensitive, so should be entered exactly as they appear in Interworx. Should the capitalisation be incorrect this would cause an error to occur.
+==Setting up an Interworx Package==
-'''If WHMCS is installed on the same InterWorx server that you will be setting up accounts on...'''
+# Navigate to '''Setup > Products/Services >  Products/Services'''
-When as part of the account creation process InterWorx restarts apache, it will kill the WHMCS process, causing a problem.  To prevent that, edit /usr/local/interworx/iworx.ini, and change the line
+==Common Problems==
-  force_graceful="0"
+When as part of the account creation process InterWorx restarts apache, therefore if WHMCS is installed on the same server upon which the account is being provisioned, it will kill the WHMCS process causing a problem.  To prevent that, edit /usr/local/interworx/iworx.ini, and change the line
 to
   force_graceful="1"
+</source>
 {{modules}}