ImportAssist - Revision history

SarahK at 21:50, 12 February 2024

2024-02-12T21:50:09Z

AlexN: /* Can I import data from a newer version into an older version?= */

2024-01-11T08:34:21Z

‎Can I import data from a newer version into an older version?=

AlexN: /* Can I import data from a newer version into an older version?= */

2024-01-11T08:21:41Z

‎Can I import data from a newer version into an older version?=

AlexN: /* Troubleshooting */

2023-12-05T09:28:36Z

‎Troubleshooting

AlexN: /* Change Log */

2023-10-02T12:57:36Z

‎Change Log

David: /* Supported Scripts and Versions */

2023-02-21T16:47:13Z

‎Supported Scripts and Versions

David: /* About this Addon Module */

2023-02-21T16:46:32Z

‎About this Addon Module

SarahK: /* Troubleshooting */

2022-04-25T15:38:36Z

‎Troubleshooting

SarahK at 21:34, 16 March 2022

2022-03-16T21:34:17Z

John: /* Supported Scripts and Versions */

2021-10-01T09:47:30Z

‎Supported Scripts and Versions

@@ Line 54: / Line 54: @@
 * WHMCS Versions 6.2.x, 6.3.x, 7.0.x, 7.1.x, 7.2.x, 7.3.x, 7.4.x, 7.5.x, 7.6.x, 7.7.x, 7.8.x, 7.9.x, 7.10.x, 8.0x, v8.1.x, 8.2.x, 8.3.x, 8.4.x, 8.5.x, 8.6.x, 8.7.x
-* Blesta Versions 2.x, 3.x, 4.1
+* Blesta Versions 2.x, 3.x, 4.1, 5.x
 * ClientExec Versions 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, 5.9, 6.x
 * HostBill Versions 2016 and later
@@ Line 182: / Line 182: @@
 </div>
-=== Blesta 3.x, 4.1 ===
+=== Blesta 3.x, 4.1, 5.x ===
 <div class="row">

@@ Line 270: / Line 270: @@
 Work with your database administrator to convert the existing data to the collations used by WHMCS.
-===Can I import data from a newer version into an older version?====
+===Can I import data from a newer version into an older version?===
 It is not possible to import data from a newer version of WHMCS into an older version.

@@ Line 273: / Line 273: @@
 It is not possible to import data from a newer version of WHMCS into an older version.
-You can import data from an installation on the same version or from an older version of WHMCS insto a newer version.
+You can import data from an installation on the same version or from an older version of WHMCS into a newer version.
 == Change Log ==
 See the [https://marketplace.whmcs.com/product/46-importassist#changelog ImportAssist] Marketplace listing.

@@ Line 259: / Line 259: @@
 * The MySQL service on the source server is online and remotely accessible.
 * The specified MySQL user has been assigned to the desired database and given full access to it.
 == Change Log ==
 See the [https://marketplace.whmcs.com/product/46-importassist#changelog ImportAssist] Marketplace listing.

← Older revision		Revision as of 12:57, 2 October 2023
Line 262:		Line 262:
	== Change Log ==		== Change Log ==

−	~~''N~~/~~A''~~	+	See the [https://marketplace.whmcs.com/product/46-importassist#changelog ImportAssist] Marketplace listing.

@@ Line 15: / Line 15: @@
 <td style="border:1px #AAA solid;padding:0.2em;">N/A</td>
 <td style="border:1px #AAA solid;padding:0.2em;">N/A</td>
-<td style="border:1px #AAA solid;padding:0.2em;">WHMCS 6.2 and later*</td>
+<td style="border:1px #AAA solid;padding:0.2em;">WHMCS 8.3 and later*</td>
 <td style="border:1px #AAA solid;padding:0.2em;color:darkred;">No</td>
 </tr>
@@ Line 22: / Line 22: @@
 [[File:Available_on_marketplace.png|link=https://marketplace.whmcs.com/product/46]]
-'' * See below for additional compatibility.''
+'' * See below for additional import compatibility.''
 == Activating ImportAssist ==

@@ Line 248: / Line 248: @@
 In the unlikely event of an import failure, download a copy of the '''Import Log'''. The '''Import Log''' is available to download during and after the import process.
-For help with any problems, send us the '''Import Log''' in a Technical Support ticket describing the issue.
+For help with any problems, send us the '''Import Log''' at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[System Logs]]''' or, in WHMCS 8.0 and earlier, '''Utilities > Logs''' in a Technical Support ticket describing the issue.
 === Unable to connect to the database ===

@@ Line 1: / Line 1: @@
-ImportAssist is a tool that migrates data from external systems into a WHMCS installation.
+== About this Addon Module ==
-In addition to importing data from another WHMCS instance, ImportAssist can also import from a range of other web based billing applications.
+ImportAssist is a tool that migrates data from external systems into a WHMCS installation. In addition to importing data from another WHMCS instance, ImportAssist can also import from a range of other web-based billing applications.
-==Download ImportAssist==
+<table class="table" style="text-align:center;margin:1em 1em 1em 0;background:#F9F9F9;border:1px #AAA solid;border-collapse:collapse;width:100%;">
 [[File:Available_on_marketplace.png|link=https://marketplace.whmcs.com/product/46]]
-ImportAssist is available via the WHMCS Marketplace. To download it, visit [https://marketplace.whmcs.com/product/46 the ImportAssist Marketplace listing].
+'' * See below for additional compatibility.''
-==Installation==
+== Activating ImportAssist ==
-To install ImportAssist, perform the following steps:
+Before you can activate ImportAssist, you must download it from the WHMCS Marketplace.
-# Unzip the ZIP file that you downloaded.
+To do this:
 # Upload the <tt>import_assist</tt> directory to <tt>/modules/addons</tt>.
 # Log in to the WHMCS Admin Area.
 # Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Addon Modules]]''' or, prior to WHMCS 8.0, '''Setup > Addon Modules'''.
 # Perform the displayed steps to complete activation.
-# Grant your admin role permission to access it post-activation.
+# Select the admin role groups who will have access to this addon.
-==Using ImportAssist==
+== Using this Addon ==
 You can access activated installations of ImportAssist by navigating to '''Addons > ImportAssist for WHMCS'''.
@@ Line 30: / Line 49: @@
 </div>
-==Supported Scripts and Versions==
+== Supported Scripts and Versions ==
 WHMCS ImportAssist supports importing data from the following applications and versions:
@@ Line 41: / Line 60: @@
 While performing imports from other software versions may be possible, use of these versions is '''unsupported'''.
-==What will Import==
+You can import:
-====WHMCS 6.2 - 7.7====
+=== WHMCS 6.2 through 7.7 ===
 <div class="row">
@@ Line 78: / Line 95: @@
 </div>
-====WHMCS 7.8 - 7.10====
+=== WHMCS 7.8 through 7.10 ===
 <div class="row">
@@ Line 112: / Line 129: @@
 </div>
-====WHMCS 8.0+====
+=== WHMCS 8.0 and later ===
 <div class="row">
@@ Line 147: / Line 164: @@
 </div>
-====Blesta 2.x====
+=== Blesta 2.x ===
 <div class="row">
 <div class="col-sm-3">Client</div>
@@ Line 164: / Line 182: @@
 </div>
-====Blesta 3.x, 4.1====
+=== Blesta 3.x, 4.1 ===
 <div class="row">
 <div class="col-sm-3">Client</div>
@@ Line 183: / Line 202: @@
 </div>
-====ClientExec====
+=== ClientExec ===
 <div class="row">
 <div class="col-sm-3">Client</div>
@@ Line 203: / Line 223: @@
 </div>
-====HostBill====
+=== HostBill ===
 <div class="row">
 <div class="col-sm-3">Client</div>
@@ Line 223: / Line 244: @@
 </div>
-==Troubleshooting==
+== Troubleshooting ==
 In the unlikely event of an import failure, download a copy of the '''Import Log'''. The '''Import Log''' is available to download during and after the import process.
@@ Line 229: / Line 250: @@
 For help with any problems, send us the '''Import Log''' in a Technical Support ticket describing the issue.
-===Unable to connect to the database===
+=== Unable to connect to the database ===
 This error indicates that ImportAssist cannot establish a connection to the source database from which the data is being imported. Check the following points to resolve this error:
@@ Line 238: / Line 259: @@
 * The MySQL service on the source server is online and remotely accessible.
 * The specified MySQL user has been assigned to the desired database and given full access to it.