Free Domains - Revision history

SarahK at 19:10, 22 April 2022

2022-04-22T19:10:04Z

SarahK: /* Settings */

2022-04-22T19:04:28Z

‎Settings

SarahK at 21:43, 21 February 2022

2022-02-21T21:43:36Z

SarahK: Created page with "Free domains are a great addition to your product offerings. They're good for business too, incentivizing your customers to sign up for longer terms. For example, you might wa..."

2021-05-13T16:52:50Z

Created page with "Free domains are a great addition to your product offerings. They're good for business too, incentivizing your customers to sign up for longer terms. For example, you might wa..."

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Free domains are a great addition to your product offerings. They're good for business too, incentivizing your customers to sign up for longer terms. For example, you might want to offer a free domain when a hosting plan is purchased annually.

In WHMCS, free domains are domains that:
* Are bundled with a paid product or service with specific payment terms.
* Do not incur additional costs when bundled with that product or service.

For more information, see [[Common Promotions]].

==Offer Free Domains==

You can offer free domains by configuring them for the corresponding product or service at '''Configuration () > System Settings > [[Products_and_Services#Free_Domain|Products/Services]]'''.

If a client cancels the hosting package, the domain name will automatically revert to your regular pricing.

===Settings===

We recommend the following settings when you offer free domains:

* Disable '''Sync Next Due Date''' in the '''Domains''' tab at '''Configuration () > [[General Settings]]'''.
* Ensure that '''Domain Settings''' is blank in the '''Advanced Settings''' for '''Invoice Generation''' at '''Configuration () > System Settings > [[Automation Settings]]'''.
* Disable '''Separate Invoices''' in [[Clients:Profile_Tab#Separate_Invoices|the client's profile]].

==Renewals==

Free domains are registered for one year at a time. If a biennial or triennial product is ordered, the domain will renew automatically after the first or second year, as appropriate. Settings in the '''Domains''' tab at '''Configuration () > System Settings > [[General Settings]]''' control this.

In WHMCS 8.2 and later, WHMCS prevents customers from paying to renew domains that are eligible for free renewal with a paid product or service. Additionally, WHMCS now prevents renewal of free domains in the Client Area if they are not bundled with a product or service.

For more information about domain renewals, see [[Domain Renewals]], [[Domain Renewal Notices]], and [[Domains Configuration]].

===Renewal Reminders===

In WHMCS 8.2, we added a new '''Free Domain Reminders''' setting to '''Configuration () > System Settings > [[Automation Settings]]'''. It lets you generate and send renewal reminders for domains that are bundled with an associated product or service. The frequency with which WHMCS will send these domain renewal reminders depends on the '''Renewal Notice''' settings above '''Free Domain Reminders'''.
* For existing installations upgrading to WHMCS 8.2, this is disabled by default.
* For new installations of WHMCS 8.2 and later, this is enabled by default.

If you don't enable this, WHMCS will only send renewal reminders for domains that aren't bundled with an associated product or service.

@@ Line 45: / Line 45: @@
 == Renewals ==
-Free domains are registered for 1 year at a time. Free domains with a biennial or triennial product will renew automatically after the first or second year as appropriate. Settings in the '''Domains''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[General Settings]]''' control this.
+Free domains are registered for 1 year at a time. Free domains with a biennial or triennial product will renew automatically after the first or second year as appropriate. You can find these settings in the '''[[Domains Tab|Domains]]''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > General Settings''' or, prior to WHMCS 8.0, '''Setup > General Settings'''.
 In WHMCS 8.2 and later, WHMCS prevents customers from paying to renew domains that are eligible for free renewal with a paid product or service. Additionally, WHMCS now prevents renewal of free domains in the Client Area if they are not bundled with a product or service.
@@ Line 53: / Line 53: @@
 ===Renewal Reminders===
-In WHMCS 8.2, we added a new '''Free Domain Reminders''' setting to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''. It lets you generate and send renewal reminders for domains that are bundled with an associated product or service. The frequency with which WHMCS will send these domain renewal reminders depends on the '''Renewal Notice''' settings above '''Free Domain Reminders'''.
+In WHMCS 8.2, we added a new '''Free Domain Reminders''' setting to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''. It lets you generate and send renewal reminders for domains that are bundled with an associated product or service. The frequency with which WHMCS will send these domain renewal reminders depends on the '''Renewal Notice''' settings above '''Free Domain Reminders'''.
 * For existing installations upgrading to WHMCS 8.2, this is disabled by default.

@@ Line 35: / Line 35: @@
 We recommend the following settings when you offer free domains:
-* Disable '''Sync Next Due Date''' in the '''Domains''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > [[General Settings]]'''.
+* Disable '''Sync Next Due Date''' in the '''[[Domains Tab|Domains]]''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > General Settings''' or, prior to WHMCS 8.0, '''Setup > General Settings'''.
-* Ensure that '''Domain Settings''' is blank in the '''Advanced Settings''' for '''Invoice Generation''' at '''Configuration () > System Settings > [[Automation Settings]]'''.
+* Ensure that '''Domain Settings''' is blank in the '''Advanced Settings''' for '''Invoice Generation''' at '''Configuration () > System Settings > [[Automation Settings]]''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''.
 * Disable '''Separate Invoices''' in [[Clients:Profile_Tab#Separate_Invoices|the client's profile]].

@@ Line 1: / Line 1: @@
 Free domains are a great addition to your product offerings. They're good for business too, incentivizing your customers to sign up for longer terms. For example, you might want to offer a free domain when a hosting plan is purchased annually.
 In WHMCS, free domains are domains that:
 * Are bundled with a paid product or service with specific payment terms.
 * Do not incur additional costs when bundled with that product or service.
-For more information, see [[Common Promotions]].
+== Offer Free Domains ==
-−
-==Offer Free Domains==
+You are able to offer free domains with your packages when purchased with certain payment terms. For example, you might want to offer a free domain when a package is purchased annually.
-−
-You can offer free domains by configuring them for the corresponding product or service at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products_and_Services#Free_Domain|Products/Services]]'''.
+To do this:
-−
-If a client cancels the hosting package, the domain name will automatically revert to your regular pricing.
+# Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products_and_Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services'''.
+# Click the edit icon next to the desired product or service.
 ===Settings===
-−
 We recommend the following settings when you offer free domains:
@@ Line 20: / Line 38: @@
 * Ensure that '''Domain Settings''' is blank in the '''Advanced Settings''' for '''Invoice Generation''' at '''Configuration () > System Settings > [[Automation Settings]]'''.
 * Disable '''Separate Invoices''' in [[Clients:Profile_Tab#Separate_Invoices|the client's profile]].
-==Renewals==
+== Renewals ==
-Free domains are registered for one year at a time. If a biennial or triennial product is ordered, the domain will renew automatically after the first or second year, as appropriate. Settings in the '''Domains''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[General Settings]]''' control this.
+Free domains are registered for 1 year at a time. Free domains with a biennial or triennial product will renew automatically after the first or second year as appropriate. Settings in the '''Domains''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[General Settings]]''' control this.
 In WHMCS 8.2 and later, WHMCS prevents customers from paying to renew domains that are eligible for free renewal with a paid product or service. Additionally, WHMCS now prevents renewal of free domains in the Client Area if they are not bundled with a product or service.
@@ Line 30: / Line 52: @@
 ===Renewal Reminders===
-−
 In WHMCS 8.2, we added a new '''Free Domain Reminders''' setting to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''. It lets you generate and send renewal reminders for domains that are bundled with an associated product or service. The frequency with which WHMCS will send these domain renewal reminders depends on the '''Renewal Notice''' settings above '''Free Domain Reminders'''.
 * For existing installations upgrading to WHMCS 8.2, this is disabled by default.
 * For new installations of WHMCS 8.2 and later, this is enabled by default.
 If you don't enable this, WHMCS will only send renewal reminders for domains that aren't bundled with an associated product or service.