Domain Renewals - Revision history

SarahK: /* Automatic Payment Subscriptions */

2023-12-06T20:44:32Z

‎Automatic Payment Subscriptions

SarahK: /* Domain Auto-Renewal */

2022-04-21T19:28:17Z

‎Domain Auto-Renewal

SarahK at 19:27, 21 April 2022

2022-04-21T19:27:49Z

SarahK at 17:10, 23 February 2022

2022-02-23T17:10:24Z

SarahK: /* Domain Auto-Renewal */

2022-02-07T19:50:06Z

‎Domain Auto-Renewal

SarahK at 16:50, 7 February 2022

2022-02-07T16:50:40Z

SarahK: /* Domain Renewal Pricing */

2022-01-26T20:51:30Z

‎Domain Renewal Pricing

SarahK: /* Domain Renewal Restrictions */

2021-05-13T17:40:31Z

‎Domain Renewal Restrictions

SarahK: /* Domain Renewal Restrictions */

2021-05-13T16:54:57Z

‎Domain Renewal Restrictions

SarahK: /* Domain Renewal Pricing */

2021-05-13T16:54:44Z

‎Domain Renewal Pricing

@@ Line 14: / Line 14: @@
 ===Automatic Payment Subscriptions===
-−
-Some payment gateways (such as PayPal and 2Checkout) offer the ability to automatically send payments of a fixed amount on a fixed schedule - called Subscriptions. Domains can have a different billing cycle from an associated service (ie. a monthly product but an annual domain) which increases the complexity required for a subscription. Where such functionality is supported by the gateway, a subscription is created to automatically send payments for domain renewals:
+Some payment gateways (like [[2CheckOut]] and [[PayPal Checkout]]) offer the ability to automatically send payments of a fixed amount on a fixed schedule (Subscriptions). Domains can have a different billing cycle from an associated service (ie. a monthly product but an annual domain) which increases the complexity required for a subscription. Where such functionality is supported by the gateway, a subscription is created to automatically send payments for domain renewals:
-−
-* PayPal
+* PayPal Checkout
 * 2Checkout Inline Mode
-−
-Note that the domain and service due dates, as well as the billing cycles, must match one another for PayPal to be able to create a subscription.
+Note that the domain and service due dates, as well as the billing cycles, must match one another for PayPal Checkout to be able to create a subscription.
-−
 For other subscriptions, WHMCS will not offer clients the option to create such subscriptions when paying for a domain renewal invoice:
-−
-* PayPal Basic
+* Other [[PayPal]] payment gateways.
 * 2Checkout Standard Mode

@@ Line 31: / Line 31: @@
 By default, all domains are set to auto-renew, but this is not the same as what domain regstrars commonly mean by auto-renewal. In WHMCS, auto-renewal refers to whether an invoice should be automatically generated for the renewal of a domain.
-For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''. After you receive payment, the domain will renew. Paid domains never renew without payment.
+For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''. After you receive payment, the domain will renew. Paid domains never renew without payment.
 <div class="docs-alert-info">

@@ Line 9: / Line 9: @@
 ==Invoicing/Billing==
-WHMCS invoices domains automatically in advance of their renewal date.  How far in advance is determined by your global invoice generation settings in '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Automation Settings''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''.
+WHMCS invoices domains automatically in advance of their renewal date.  How far in advance is determined by your global invoice generation settings in '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''.
 Domains will auto invoice for renewal providing that they are in Active status, and the "Do Not Renew" option is not enabled.
@@ Line 34: / Line 34: @@
 <div class="docs-alert-info">
 In WHMCS 8.2 and higher, WHMCS prevents renewal of free domains in the Client Area unless bundled with a product or service.
 </div>
@@ Line 41: / Line 40: @@
 <div class="docs-alert-info">
 In WHMCS 8.2 and later, WHMCS prevents customers from paying to renew domains that are eligible for free renewal with a paid product or service.
 </div>
@@ Line 78: / Line 76: @@
 By default, when a domain renewal is paid for, a renewal command will be sent to the domain registrar's API to initiate a renewal for the domain.
-This is controlled via the setting '''Auto Renew on Payment''' which can be found in '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > General Settings > Domains''' or, prior to WHMCS 8.0, '''Setup > General Settings > Domains'''.
+This is controlled via the '''Auto Renew on Payment''' setting in the '''[[Domains Tab|Domains]]''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > General Settings''' or, prior to WHMCS 8.0, '''Setup > General Settings'''.
 ==Manually Renewing a Domain Name==

@@ Line 1: / Line 1: @@
 Domains in WHMCS are recurring products that have a term of 1 to 10 years.
 ==Domain Renewal Notices and Reminders==
@@ Line 28: / Line 28: @@
 ==Domain Auto-Renewal==
-In WHMCS, auto-renewal refers to whether an invoice should be automatically generated for the renewal of a domain.
+For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''. After you receive payment, the domain will renew. Paid domains never renew without payment.
-For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''.
+<div class="docs-alert-info">
 Clients have the ability to change the Auto Renewal status for any of their domains within the client area on a per-domain basis. This setting is reflected in the Admin Area via the '''Do Not Renew''' option. When checked, a domain will not be automatically invoiced for renewal and renewal must be initiated manually via the client area.

@@ Line 31: / Line 31: @@
 In WHMCS, auto-renewal refers to whether an invoice should be automatically generated for the renewal of a domain.
-For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Automation Settings'''.
+For example, for domain auto-renewal, a domain could be invoiced for renewal and set to a payment gateway that supports automatic captures. The system will attempt payment for the invoice a number of days before the due date, in accordance with your settings at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]'''.
 Clients have the ability to change the Auto Renewal status for any of their domains within the client area on a per-domain basis. This setting is reflected in the Admin Area via the '''Do Not Renew''' option. When checked, a domain will not be automatically invoiced for renewal and renewal must be initiated manually via the client area.

@@ Line 79: / Line 79: @@
 To renew a domain manually, perform the following steps:
-# Navigate to the domains tab in the client's profile for the desired domain
+# Navigate to the '''Domains''' tab in the client's profile for the desired domain
 # Click the '''Renew''' button within the '''Registrar Commands''' row of buttons to immediately send a renewal request to the domain registrar
 # Upon success, the page will reload showing a confirmation message and the expiry date will be updated

@@ Line 42: / Line 42: @@
 ==Domain Renewal Pricing==
-Automatic invoices for domain renewals generate using the '''Recurring Amount''' value that is set for the domain at the time of purchase. This means that if you change your domain prices, the price your existing customers pay does not change. If you would like to change existing customers pricing then that can be achieved using the [[Bulk Pricing Update Utility]]
+Automatic invoices for domain renewals generate using the '''Recurring Amount''' value that is set for the domain at the time of purchase. This means that if you change your domain prices, the price your existing customers pay does not change. If you would like to change existing customers pricing, use the [[Bulk Pricing Update Utility]]
-Clients can order paid domain renewals within the Client Area on demand at any time. This enables a client to renew a domain early, before expiry, to extend their domains at any time they wish. Clients can do this in the shopping cart by selecting the '''Domain Renewals''' category. Domain renewals ordered in this way use the current pricing at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Domain Pricing''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Domain Pricing'''.
+Clients can order paid domain renewals within the Client Area on demand at any time. This enables a client to renew a domain early, before expiry, to extend their domains at any time they wish.
 <div class="docs-alert-info">

@@ Line 62: / Line 62: @@
 <div class="docs-alert-info">
-<i class="fa fa-info-circle">Note</i>
+<i class="fa fa-info-circle"></i>
 Domain renewal restrictions functionality was expanded in WHMCS 7.9 and some of the above may not apply to earlier versions.
 </div>

@@ Line 52: / Line 52: @@
 ==Domain Renewal Restrictions==
-−
 WHMCS enforces domain renewal restrictions as follows:
-−
-* A domains expiry date can never exceed 9 years 364 days from the current date. Therefore the available renewal terms displayed to customers when ordering a domain renewal within the client area will be determined based both on the terms for which pricing is defined, and on a domain's current expiry date and displayed accordingly.
+* A domain's expiry date can never exceed 9 years 364 days from the current date. Therefore, the available renewal terms displayed to customers when ordering a domain renewal in the Client Area will be determined based both on the terms for which pricing is defined and on a domain's current expiry date and displayed accordingly.
 * On order of a domain for a 10 year registration period, the maximum renewal term will be 9 years. WHMCS will automatically set the renewal term to the next highest available valid renewal period once the initial registration has been completed.
-* Certain TLDs and registries impose restrictions on how far in advance of the expiry date a domain renewal can be ordered. The UK registry Nominet is one such example of this. In these cases, WHMCS will prevent renewal orders from being placed for domains using these extensions.
+* Certain TLDs and registries (for example, Nominet) impose restrictions on how far in advance of the expiry date a domain renewal can be ordered. In these cases, WHMCS will prevent renewal orders from being placed for domains using these extensions.
 * When configuring domain pricing, if the 10-year renewal price is set this will automatically be disabled and set to -1 upon saving.
+* In WHMCS 8.2 and later, free domains cannot be renewed through the Client Area.
 <div class="docs-alert-info"><i class="fa fa-info-circle"></i> Domain renewal restrictions functionality was expanded in WHMCS 7.9 and some of the above may not apply to earlier versions.</div>
 ==Domain Renewal Automation==