Cookies - Revision history

SarahK at 14:47, 14 March 2022

2022-03-14T14:47:21Z

SarahK at 19:25, 12 May 2020

2020-05-12T19:25:28Z

Joshua at 13:24, 27 August 2019

2019-08-27T13:24:50Z

Joshua at 13:23, 27 August 2019

2019-08-27T13:23:31Z

John at 09:05, 25 May 2018

2018-05-25T09:05:24Z

John at 08:47, 25 May 2018

2018-05-25T08:47:47Z

Matt at 06:45, 15 May 2018

2018-05-15T06:45:51Z

Andrew at 16:31, 22 October 2012

2012-10-22T16:31:34Z

John at 11:21, 5 July 2012

2012-07-05T11:21:23Z

Matt: Created page with 'Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception. There are two types of cookie: *'''Session cookies'…'

2012-06-08T01:05:36Z

Created page with 'Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception. There are two types of cookie: *'''Session cookies'…'

New page

Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception. There are two types of cookie:

*'''Session cookies''' - these expire when you close your browser and do not remain on your computer.
*'''Persistent cookies''' - these are stored long term on your computer for a period specified in the code.

Below is an explanation of all the cookies created by the WHMCS client area, which type they are, and what purpose each serves.

*PHPSESSID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads. This is a session only cookie so expires as soon as the browser is closed.

*WHMCSAffiliateID - This cookie gets set when a customer is referred to you via an affiliate. It simply stores the ID of the affiliate that referred them, so that if an order is placed within the next 90 days following the referral, the affiliate gets credited for it. It is a persistent cookie.

*WHMCSLinkID - This cookie gets set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking). It remembers the link the visitor followed to first get to your website, and is then used when an order is placed to be able to associate the conversion with a link to be able to provide stats on the effectiveness of your links. It is a persistent cookie.

*WHMCSUID/WHMCSPW - These 2 cookies are used for the remember me functionality of the client area. They only get set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. They are persistant and last for 365 days, or until logout.

@@ Line 14: / Line 14: @@
 *'''WHMCSAffiliateID''' — WHMCS sets this cookie when an affiliate refers a customer to you.  It stores the ID of the affiliate that made the referral so that if the customer places an order within the next 90 days following the referral, the affiliate receives credit for it. It is a persistent cookie.
-*'''WHMCSLinkID''' — WHMCS only sets this cookie if you use the link tracking ('''Utilities > Link Tracking''').  It remembers the link the visitor followed to get to your website, and the system uses it when receiving an order, to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
+*'''WHMCSLinkID''' — WHMCS only sets this cookie if you use the link tracking ('''Utilities > [[Link Tracking]]''').  It remembers the link the visitor followed to get to your website, and the system uses it when receiving an order, to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
 *'''WHMCSUser''' — WHMCS uses this cookie for the remember me functionality of the client area. The system only sets it if a client chose to have the system remember their details, ensuring that they don't need to log in multiple times. It is persistent and lasts for 365 days, or until logout.

@@ Line 1: / Line 1: @@
 WHMCS uses cookies to maintain session state and store small amounts of data on visitors’ computers or devices.
-<div class="docs-alert-info">Cookies are small text files stored on a device when you access most websites on the internet and are often used to improve your overall experience.</div>
+<div class="docs-alert-info">Cookies are small text files that most websites on the internet store on your device and use to improve your overall experience.</div>
-There are two types of cookie used by WHMCS:
+WHMCS uses two types of cookie:
-*'''Session cookies''' - these expire when you close your browser and do not remain on your computer.
+*'''Session cookies''' — These expire when you close your browser. They do not remain on your computer.
-*'''Persistent cookies''' - these are stored long term on your computer for a defined period of time.
+*'''Persistent cookies''' — These stay on your computer for a defined period of time.
-Below is a list of cookies created during use of the WHMCS client area along with a description of which type of cookie they are, and what purpose each serves.
+WHMCS creates the following cookies when you use the WHMCS client area:
-*'''WHMCSInstanceID''' - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
+*'''WHMCSInstanceID''' — This is the most common cookie that most PHP-based websites will use. This stores the unique session ID for each visitor and enables variables to pass between page loads.  The cookie only contains a reference to a session on the web server. The user's browser won't store any personal information.  This is a session-only cookie, so it expires as soon as you close the browser.
-*'''WHMCSAffiliateID''' - This cookie is set when a customer is referred to you via an affiliate.  It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.  It is a persistent cookie.
+*'''WHMCSAffiliateID''' — WHMCS sets this cookie when an affiliate refers a customer to you.  It stores the ID of the affiliate that made the referral so that if the customer places an order within the next 90 days following the referral, the affiliate receives credit for it. It is a persistent cookie.
-*'''WHMCSLinkID''' - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking).  It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
+*'''WHMCSLinkID''' — WHMCS only sets this cookie if you use the link tracking ('''Utilities > Link Tracking''').  It remembers the link the visitor followed to get to your website, and the system uses it when receiving an order, to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
-*'''WHMCSUser'''- This cookie is used for the remember me functionality of the client area. It only gets set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. It is persistent and lasts for 365 days, or until logout.
+*'''WHMCSUser''' — WHMCS uses this cookie for the remember me functionality of the client area. The system only sets it if a client chose to have the system remember their details, ensuring that they don't need to log in multiple times. It is persistent and lasts for 365 days, or until logout.

@@ Line 10: / Line 10: @@
 Below is a list of cookies created during use of the WHMCS client area along with a description of which type of cookie they are, and what purpose each serves.
-*WHMCSInstanceID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
+*'''WHMCSInstanceID''' - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
-*WHMCSAffiliateID - This cookie is set when a customer is referred to you via an affiliate.  It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.  It is a persistent cookie.
+*'''WHMCSAffiliateID''' - This cookie is set when a customer is referred to you via an affiliate.  It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.  It is a persistent cookie.
-*WHMCSLinkID - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking).  It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
+*'''WHMCSLinkID''' - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking).  It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
-*WHMCSUser- This cookie is used for the remember me functionality of the client area. It only gets set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. It is persistent and lasts for 365 days, or until logout.
+*'''WHMCSUser'''- This cookie is used for the remember me functionality of the client area. It only gets set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. It is persistent and lasts for 365 days, or until logout.

← Older revision		Revision as of 13:23, 27 August 2019
Line 16:		Line 16:
	*WHMCSLinkID - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking). It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links. It is a persistent cookie.		*WHMCSLinkID - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking). It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links. It is a persistent cookie.

−	*~~WHMCSUID/WHMCSPW~~ - ~~These 2 cookies are~~ used for the remember me functionality of the client area. ~~They~~ only ~~get~~ set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. ~~They are persistant~~ and ~~last~~ for 365 days, or until logout.	+	*WHMCSUser- This cookie is used for the remember me functionality of the client area. It only gets set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. It is persistent and lasts for 365 days, or until logout.

@@ Line 10: / Line 10: @@
 Below is a list of cookies created during use of the WHMCS client area along with a description of which type of cookie they are, and what purpose each serves.
-*WHMCSPHPSESSID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
+*WHMCSInstanceID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
 *WHMCSAffiliateID - This cookie is set when a customer is referred to you via an affiliate.  It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.  It is a persistent cookie.

@@ Line 1: / Line 1: @@
-= Cookies =
+WHMCS uses cookies to maintain session state and store small amounts of data on visitors’ computers or devices.
-Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception.  There are two types of cookie:
+<div class="docs-alert-info">Cookies are small text files stored on a device when you access most websites on the internet and are often used to improve your overall experience.</div>
 *'''Session cookies''' - these expire when you close your browser and do not remain on your computer.
-*'''Persistent cookies''' - these are stored long term on your computer for a period specified in the code.
+*'''Persistent cookies''' - these are stored long term on your computer for a defined period of time.
-Below is an explanation of all the cookies created by the WHMCS client area, which type they are, and what purpose each serves.
+Below is a list of cookies created during use of the WHMCS client area along with a description of which type of cookie they are, and what purpose each serves.
-*PHPSESSID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  This is a session only cookie so expires as soon as the browser is closed.
+*PHPSESSID - Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads.  The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user's browser.  This is a session only cookie so expires as soon as the browser is closed.
-*WHMCSAffiliateID - This cookie gets set when a customer is referred to you via an affiliate.  It simply stores the ID of the affiliate that referred them, so that if an order is placed within the next 90 days following the referral, the affiliate gets credited for it.  It is a persistent cookie.
+*WHMCSAffiliateID - This cookie is set when a customer is referred to you via an affiliate.  It stores the ID of the affiliate that made the referral so that if an order is placed within the next 90 days following the referral, the affiliate can be credited for it.  It is a persistent cookie.
-*WHMCSLinkID - This cookie gets set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking).  It remembers the link the visitor followed to first get to your website, and is then used when an order is placed to be able to associate the conversion with a link to be able to provide stats on the effectiveness of your links.  It is a persistent cookie.
+*WHMCSLinkID - This cookie is set only if you use the link tracking feature of WHMCS (Utilities > Link Tracking).  It remembers the link the visitor followed to first get to your website, and is used when an order is placed to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of your links.  It is a persistent cookie.
 *WHMCSUID/WHMCSPW - These 2 cookies are used for the remember me functionality of the client area.  They only get set should a client choose to have their details remembered so they don't have to re-login every time they visit your website.  They are persistant and last for 365 days, or until logout.

← Older revision		Revision as of 16:31, 22 October 2012
Line 1:		Line 1:
		+	= Cookies =
		+
	Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception. There are two types of cookie:		Cookies are small text files stored by your device when you access most websites on the internet. And WHMCS is no exception. There are two types of cookie:

← Older revision		Revision as of 11:21, 5 July 2012
Line 13:		Line 13:

	*WHMCSUID/WHMCSPW - These 2 cookies are used for the remember me functionality of the client area. They only get set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. They are persistant and last for 365 days, or until logout.		*WHMCSUID/WHMCSPW - These 2 cookies are used for the remember me functionality of the client area. They only get set should a client choose to have their details remembered so they don't have to re-login every time they visit your website. They are persistant and last for 365 days, or until logout.
		+
		+	==Notifying Users==
		+	It is our understanding that as the PHPSESSID and WHMCSUID/WHMCSPW cookies are used for keeping track of user input and progressing through the shopping cart, there is no obligation to obtain consent from your visitors as this is one of the exceptions under the EU e-Privacy Directive.
		+
		+	However if you intend to use the affiliate or link tracking features then you should inform clients about the WHMCSAffiliateID and WHMCSLinkID cookies which are used for tracking purposes.